Refund Policy

1. Overview

This Refund Policy applies to all purchases made on mewd.art ("the Service", "we", "us", or "our"), which currently consist of one-time purchases of credit packs. It forms part of, and should be read together with, our Terms of Service. By completing a purchase you confirm that you have read and accepted this Refund Policy.

2. All Sales Are Final

All purchases on mewd.art are final and non-refundable. Credits are delivered to your account automatically and immediately after payment, and can be used at once, so we do not offer refunds, exchanges, or reversals to your original payment method once a purchase has been completed.

This applies in particular to:

• Unused credits that remain in your account balance;
• Partially used credit packs;
• Purchases made by mistake, including duplicate purchases and purchases on the wrong account;
• Change of mind, or a decision to stop using the Service.

Please review your order carefully, including the product, the credit amount, and the account you are signed in to, before you pay.

3. Purchased Credits Never Expire

Credits you purchase do not expire. They have no monthly, annual, or fixed-term validity period, they are not reduced or reset by the passage of time, and they remain available in your account balance for as long as your account remains active. You may use them at any time, at your own pace, without losing them.

If you stop using the Service for a period of time, your purchased credits will still be there when you return. Credits may only be lost if your account is closed for violating our Terms of Service, or if a payment is reversed (see Section 5).

4. Service Errors and Undelivered Credits

If your payment succeeds but the credits are not added to your account, or a technical error on our side prevents a generation from completing, please contact us at support@mewd.art within 30 days of the transaction and include your order details.

We will investigate the issue. Where we confirm that the error is ours, we will restore the missing credits or generation attempts to your account. This corrective action is the remedy we provide in such cases, in place of a refund.

5. Chargebacks and Payment Disputes

If you believe a charge is incorrect, please contact us first so we can look into it. If you open a chargeback or payment dispute with your bank or payment provider instead, we may suspend your account while the dispute is being investigated. Accounts whose payments are reversed may be permanently closed, and any remaining credits on such accounts may be forfeited.

6. Your Statutory Rights

Nothing in this Refund Policy limits any right you may have under the mandatory consumer protection laws of your country of residence that cannot be waived by agreement. Where such laws entitle you to a refund, we will honour them.

7. Changes to This Refund Policy

We may update this Refund Policy from time to time. The version published on this page at the time of your purchase governs that purchase. Continued use of the Service after an update constitutes acceptance of the revised policy.

8. Contact

If you have questions about this Refund Policy, or believe you were charged in error, please contact us at support@mewd.art.

You may also reach us at: